In spite of the turmoil in the world and regulations, companies continue to work on sustainability. Global challenges such as the climate crisis, biodiversity loss, human inequality or economic and security instability have not disappeared. Sustainability work is transforming from big promises into diverse, concrete actions, with separate sustainability activities becoming increasingly a part of the company’s operations.

Erillisverkot updated its sustainability strategy in the second half of the year. At the same time, we abandoned a separate sustainability programme: The sustainability strategy used to be supplemented by a programme that showed the goals for the strategy period. These themes and the related goals for 2026–2030 are now included in the same package. The basis is formed by the state-owned companies’ ownership policy principles and sustainability programme, as well as the double materiality analysis carried out by the Sustainability Manager in autumn 2023.

Our sustainability in 2025

Erillisverkot’s task is to provide secure and reliable ICT services to authorities and operators critical to security of supply, and we want to do this in the most sustainable way possible. Our services have a practical impact on the overall security of society and the smoothness of citizens’ everyday lives. This is the handprint of our operations and the core of our sustainability.

As a fully state-owned special-purpose company, our sustainability is guided by, among other things, the Government Resolution on State-Ownership Policy and the sustainability programme of the state-owner implementing it at the practical level.

Our sustainability reporting will change from 2025. Unlike we expected in 2024, Erillisverkot will be left out of the scope of the CSRD (Corporate Sustainability Reporting Directive) due to its size. Like many other actors, we are switching from GRI reporting, which we have been doing for more than ten years, to reporting in line with the structure and principles of the European Sustainability Reporting Standards (ESRS). These standards are the content of the CSRD Directive, which will continue to apply to large companies.

Our sustainability actions and results in 2025

• We also joined the next Energy efficiency agreements period 2026-2035.
• Energy consumption remained at the same level as in previous years.
• Greenhouse gas emissions decreased by approximately one third from 2024, which means that we have met the milestone of our emission reduction plan.
• Service production was mainly stable.
• We achieved a record-breaking 49 points in the customer net promoter score (cNPS), an improvement of 14 points, and exceeded the 2023 record by one point.
• The personnel survey was renewed and employee satisfaction was at a good level, 2.9 on a scale of 1–4. The employee Net Promoter Score (eNPS) collapsed to -31.
• We continued the diversity trainings as in the previous years by providing videos on the topic and discussing community and psychological safety in the supervisor info.
• There were no cases of harassment or discrimination.
• One serious occupational accident occurred.
• We updated our Code of Conduct and the related e-learning, which is mandatory for everyone every other year.

Here were some highlights. For more information, please contact: vastuullisuus@erillisverkot.fi.