Annual report 2024: Sustainability programme until 2025
Erillisverkot began integrating sustainability into the company’s strategy and business operations in 2019, and sustainability has also been taken into account in the remuneration of management and personnel since 2020. We updated our sustainability strategy and the sustainability programme derived from it at the end of 2023, and these served as the basis for our work in 2024. The next update will take place in 2025.
Our sustainability themes are:
- environment and climate
- functioning of services and society
- renewing workplace community and its wellbeing
- good governance, finances and procurement practices.
The change to the sustainability management model that entered into force at the beginning of 2024 turned out to work as expected: the separate sustainability steering group discontinued and the matters discussed in it were transferred to the executive team meetings. In this way, we aim to ensure sustainability management, the flow of information and even better integration of sustainability into our operations.
Sustainability programme 2025
| Theme 2024–2025 | Targets until 2025 |
| Environment and climate
We are committed to reducing our carbon footprint near zero by 2035. |
• In 2025, our carbon footprint will be notably lower than in 2020.
• The annual recycling rate of waste from our operations is 70% and recovery rate is 100%. |
| Functioning of services and society Our disruption-free and energy-efficient services ensure a functioning and secure society. |
• The service availability level that we promise to our customers is achieved every year.
• The Net Promoter Score (NPS) remains at the current excellent level. • Energy efficiency is one of our decision-making criteria, also in investment. |
| Renewing workplace community and its well-being Responsible operations mean working together, shared practices and continuous training in an innovation-minded culture, and they are the foundation of our welfare. |
• Our personnel satisfaction achieves an annual level of at least 80%.
• We understand the importance of diversity, equity and inclusion as part of a functional work community. • We have zero tolerance for harassment, and we handle all reported cases. |
| Good governance, finances and procurement practices
The operations of Erillisverkot are guided by our Code of Conduct and minimum sustainability targets for suppliers. Sustainable financial management ensures the continuity of our operations. |
• At least 95% of our personnel complete the Code of Conduct online training every other year. All new employees complete it as part of their onboarding.
• Sustainability is taken into account in the procurement criteria, for example, energy efficiency, low emissions, the use of renewable energy. • We strive for budgets that improve productivity and budget adherence. |
Read more about our year 2024
We continued to increase our contingency and preparedness: operational communications connections and key telecommunications services must function under all security conditions.
READ MORE ABOUT OUR KEY EVENTS AND FIGURES IN 2024 AND OUR CEO’S REVIEW
We quickly adapted to the changing operating environment and continued to implement our strategic goals in national and international contexts.
READ MORE ABOUT OUR OPERATING ENVIRONMENT AND THE MEGATRENDS AFFECTING OUR OPERATIONS
We implemented our updated strategy through brand renewal and organisational changes, among other things.
READ MORE ABOUT OUR STRATEGY AND BUSINESS REVIEW
Our sustainability themes are environment and climate, functioning of services and society, renewing workplace community and its wellbeing and good governance, finances and procurement practices.
READ MORE ABOUT OUR SUSTAINABILITY REPORT
